AI-driven Security: Enhancing Data Protection in Dynamics 365 Implementation

Security, by no means, is something to disregard, especially when the data is scattered in a collaborative environment and on the internet. After all, it’s a matter of your data and everyone associated with you must make this a keen observation. Dynamic 365 Implementation, in such a case, doesn’t leave you behind and has all the security controls that you can rely on for your data protection.

In this article, let’s learn about securing the data in the Dynamic 365 implementation.


The Security

While it’s all about security,  let’s see how secure you can keep your data in Dynamic 365.


The Development Cycle Security Control

It’s a process that allows the developers to implement privacy and security considerations at all phases of the development process. That way, the requirement of compliance is met. So it all starts with the training phase, where the developers are made familiar with the security tools and measures taken in the industry.

As they move ahead, it becomes their responsibility to define the security requirements before designing and developing. In the design process, they ensure the design of a model that is secure and averse to threats. Soon after implementation and verification, it is time to look for ways to fix the vulnerabilities and review the issues, if any. On a final check of the security and having a response plan, they move ahead to release the software. With the response plan ready, the next move is to respond to the security concerns and record the feedback.


Security Control for Datacenter

The data center is the place where your data is stored, processed, and channeled for communication. It is the most important place that needs to be secured. These data centers are designed, built, and operated in such a way that physical access to them is strictly controlled with perimeter fencing, backup power, security staff, and seismic bracing with the two-factor control system in the computer rooms, cameras, and alarms.


Security with Encryption

The greatest line of defense is encryption, which is a strategy for the layered security of the data. All the Azure products and services are encrypted both in transit and at rest, where you are given full control of them.

For logging files in real time and decrypting and encrypting data, the databases in Dynamic 365 use SQL TDE for encrypting data at rest.  For all the deployments in Dynamic 365, the database encryption keys are managed and stored by themselves. It manages rotation, backups, and key issuance for server-side encryption with managed key services. For customer-facing apps, you can refer to encrypting the databases yourself for all the instances involved.

For data in transit, it is encrypted by TLS when it is between data centers, between the data center and the user. To encrypt the traffic between users and Dynamic 365, it uses HTTP encryption. 


Data Segregation and Security Control

Multiple users have the physical hardware assigned to them. In such a case, customer’s data is separated from one another by a logical isolation method where one cannot access the other. 

Also based on the sensitivity of the information appropriate security measures can be applied to the data and that certainly can be authorized for stricter control access for security concerns.  Having done this you follow the regulatory standards that are required. 


Security with DDoS Defense System

A target can be overwhelmed by this technique. A target here refers to the website, a server, or a resource from another network. They are overwhelmed with traffic from those websites that have compromised computer systems. This is done so that users are prevented from accessing it. If someone else makes a DDOS attack, it has a defense system that detects and mitigates it, whether it is from outside or inside the platform. 

You want the right users to access the data and to do so, there must be a secured identity. Microsoft has a solution called Microsoft Entra with security integrated into it and Dynamic 365 uses this to secure identity. 


Conditional Access Authentication

You not only have to monitor who is accessing it but also how they are accessing it. That can be achieved with conditional access, where Microsoft Entra External identities have this feature. Access control decisions can be automated as per the conditions you log in. 

For instance, a condition can be as simple as location specific which would give access to only people in specific locations that are allowed while the rest of others are restricted. The main objective is to secure the data by giving access to specific criteria and allowing the right user to access the crucial data.


Security with Auditing

Auditing is a way to track the events that took place related to security, it can be logins, or data stores for that matter. Dynamic 365 has this feature that tracks all the important security events. 

 Any actions that are performed by the users and administrators will be tracked. You will be able to investigate security incidents, compliance violations, insider threats, and other issues by having the ability to monitor such actions.


There are two solutions that you can opt for for this purpose:


Audit (Standard) and Audit (Premium)

The standard one will have all the data for audit for 90 days but if you have the premium, you can extend this up to 10 years. Every point of interaction such as SharePoint, Exchange, Teams, OneDrive, etc will be accessible.

Due to the built-in auditing framework, you will be able to search for thousands of audit events. These would be critical during security breaches.


Authentication for Users

Again, authentication here is about having an identity, so Dynamic 365 by default is accessible to those who are authenticated by Microsoft Entra, which is a protocol of OpenID Connect. It is a centralized identity provider where any solution running on Azure must have an account in Microsoft Entra ID to access any solutions. The applications in Dynamic 365 are connected to a specific instance, which is called a tenant,  so the account created must be associated with the tenant, and with a valid license, one must be assigned to the environment in Dynamic 365. If it was for external users, they must first be added to the tenant as guests and assigned appropriate licenses. 

Well, it does so by considering factors like:

  1. Access with a specific condition
  2. Authentication with multiple factors
  3. With sign-in once, you get to be automatically signed in to the web apps if they share the centralized directory. 


Security with Authorization

You can choose to have control over what functionality a user can access as well as what data he has access to. Dynamic 365 comes with the feature of authorization. After being authenticated, the user with the security role will be given access to the functionalities and data in the Dynamic 365 application. 

Authorization can be done in two ways such as attribute based access security where an attribute is taken into account to give the access. For instance, the 21 years of age are not allowed to access it as an attribute here. Similarly, another type called role-based access security will be allowed to be role specific. For instance, only managers have access and not the leads.


Secure Networks

You can create encrypted IPsec tunnels using virtual network gateways. With one customer subscription, using subnets and private IPs, in the multiple deployment segments, instances can also be created, which become like virtual firewalls. 

Controlling the routing can help you identify the traffic from a device whether it is leaving or entering the virtual network created by you and if so from which location. By incorporating user defined routes you can be sure that the traffic from the sources through a virtual network is passing by the security compliance. 


Azure Secure Center

With that, you have all the solutions, such as advanced threat protection, security management solutions, threat management, and setting security policies. Apart from this, it also offers recommendations for enhancing the defense system. 

While that’s about the security aspect of Dynamic 365, the questions like who owns your cloud data, right?


The owner of Dynamic 365 Data

While the cloud is Microsoft, the data isn’t. You’ll be the administrator and the owner of your business data. They adhere to the guidelines of ISO 27018. So they ensure you know where you have stored your data, and without your consent, nothing will be used for advertising.

Above all, customers can request a secure release of their personal information to be returned within a specific period. But they get to disclose the data only when they are legally obliged to.



Security is not just your business concern but is also a concern for Microsoft because they have not one client’s data repository but many clients’ data repositories that need to be secured from any cyber threat in the internet era. Microsoft has many built-in security controls and services that allow you to navigate the world of the cloud with ease and trust. With the era of artificial intelligence taking over space, AI-driven security is about to stay and grow.

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Sanju March 11, 2024 0 Comments

What Is The Impact Of Artificial Intelligence On SEO?

Welcome to the AI era, where SEO is undergoing a major transformation. AI has revolutionized how search engines understand user intent and provide personalized results. With AI, businesses can benefit from improved search engine rankings, more accurate keyword targeting, enhanced content optimization, and streamlined data analysis. Embracing AI in SEO opens up new possibilities for reaching and engaging with target audiences in a highly tailored and efficient manner.

Picture this: you search for the best smartwatch, and in an instant, the search engine presents you with a tailored list of options. How is it possible? By analyzing data like search history and location, AI algorithms optimize keyword research, content creation, and user engagement. Join us on this exciting journey as we explore how AI has unleashed its power, reshaping the digital landscape of SEO Toronto.


Revolutionizing SEO: 8 Powerful Ways AI Has Transformed Search Optimization


1.   Content Creation

  • AI automates the content generation, saving time and effort for creators.
  • AI-powered writing assistants provide real-time feedback and suggestions for improved content quality.
  • AI algorithms optimize content based on search data and user behaviour, boosting visibility in search results.
  • AI enables personalized content recommendations tailored to individual user preferences.
  • Natural language generation powered by AI creates human-like text for various content types.
  • AI-powered tools aid in content curation by filtering and recommending valuable information for target audiences.


2. Keyword Research

  • AI-powered tools analyze vast amounts of data to identify relevant keywords and uncover emerging search trends.
  • AI algorithms provide valuable insights into keyword competition, search volume, and user intent, aiding in strategic keyword selection.
  • AI helps uncover long-tail keywords and semantic variations, improving the targeting and relevance of content.
  • AI automates the process of keyword analysis, saving time and effort for SEO professionals.
  • AI enhances keyword clustering and grouping, facilitating effective content organization and website structure.
  • AI-driven predictive analytics forecast keyword performance and trends, guiding future SEO strategies and optimizations.


3. User Experience

  • AI delivers personalized recommendations and tailored search results based on user behaviour and preferences.
  • Chatbots and virtual assistants powered by AI provide instant and efficient customer support, enhancing user satisfaction.
  • AI enables voice search optimization, making it easier for users to find information and improving their overall experience.
  • Dynamic website optimization powered by AI ensures a seamless and personalized browsing experience.
  • AI utilizes predictive analytics to anticipate user needs, customize offerings, and deliver a more personalized experience.
  • AI enables rapid A/B testing and optimization, improving user experience and conversion rates.


4. Visuals Creation

  • AI algorithms recognize and tag objects within images, improving searchability and SEO optimization.
  • AI automates image editing, enhancing visual elements and optimizing content for a better user experience.
  • AI generates customized visuals based on user preferences, creating unique and engaging experiences.
  • AI analyzes video content, generating metadata to improve search engine indexing and ranking.
  • AI enables visual search, allowing users to find similar images and enhancing user engagement.
  • AI powers immersive virtual reality (VR) and augmented reality (AR) experiences, transforming user interactions with visual content.


5. Analysis and Monitoring

  • AI algorithms recognize and tag objects within images, improving searchability and SEO optimization.
  • AI automates image editing, enhancing visual elements and optimizing content for a better user experience.
  • AI generates customized visuals based on user preferences, creating unique and engaging experiences.
  • AI analyzes video content, generating metadata to improve search engine indexing and ranking.
  • AI enables visual search, allowing users to find similar images and enhancing user engagement.
  • AI powers immersive virtual reality (VR) and augmented reality (AR) experiences, transforming user interactions with visual content.


6. Voice Technology

  • AI powers voice recognition technology, enabling accurate transcription and understanding of spoken queries.
  • AI algorithms optimize websites for voice search by analyzing natural language patterns and user intent.
  • AI enables voice assistants like Siri, Alexa, and Google Assistant to provide personalized responses and recommendations based on user preferences and data.
  • AI enhances voice-based content creation by generating natural-sounding speech and voiceovers.
  • AI-driven sentiment analysis helps analyze and understand user emotions and sentiments expressed through voice interactions.
  • AI facilitates voice-based analytics, allowing SEO professionals to track and measure the impact of voice search on website traffic and conversions.


7. ChatBots

  • AI powers chatbots, enabling automated and intelligent user interactions and improving customer support and engagement.
  • AI algorithms analyze user queries to provide accurate and relevant responses, mimicking human-like conversations.
  • AI-powered chatbots can handle multiple conversations simultaneously, providing instant assistance to users around the clock.
  • AI learns from user interactions to improve chatbot performance over time, enhancing the quality and accuracy of responses.
  • AI enables chatbots to understand user intent and context, offering personalized recommendations and solutions.
  • AI-driven sentiment analysis helps chatbots gauge user satisfaction and adjust responses accordingly, improving the overall user experience.


8. Structured Data Markup

  • AI automates the process of implementing structured data markup, reducing manual effort and human error.
  • AI algorithms analyze website content and suggest appropriate structured data markup for improved search engine visibility.
  • AI enhances the accuracy and relevance of structured data markup by identifying and resolving potential issues or inconsistencies.
  • AI-powered tools validate and optimize structured data markup, ensuring compliance with search engine guidelines.
  • AI improves the extraction and interpretation of structured data, enabling search engines to understand and present information more effectively.
  • AI-driven analysis of structured data markup helps SEO professionals identify opportunities for enhancing search appearances, such as rich snippets or knowledge graphs.


The Dark Side of AI: Negative Impacts on SEO


Increased competition

AI-powered SEO tools and automation have made it easier for businesses to optimize their websites, leading to higher competition for search engine rankings.


Algorithmic volatility

Frequent updates to search engine algorithms driven by AI can result in unpredictable and sudden shifts in search rankings, making it challenging for SEO professionals to keep up.


Decreased organic reach

AI algorithms prioritize paid advertisements and featured snippets, reducing the visibility of organic search results and making it harder for businesses to generate organic traffic.


Rise of black hat techniques

AI-driven SEO tools have empowered malicious actors to develop sophisticated black hats techniques, such as content scraping and automated link building, leading to spammy search results.


Diminished user experience

Excessive reliance on AI-driven keyword optimization and content generation can result in poor-quality, robotic content that fails to engage users effectively.


Bias in search results

AI algorithms may inadvertently perpetuate biases present in training data, leading to discriminatory or skewed search results that can impact marginalized groups.


Increased complexity

The intricacies of AI-based SEO require businesses to invest more time and resources into understanding and implementing complex strategies, making it difficult for smaller organizations to compete.


Dependency on data accuracy

AI algorithms heavily rely on accurate data, and any errors or inconsistencies in the input data can lead to flawed SEO recommendations or decisions.


Lack of transparency

The opacity of AI algorithms used by search engines makes it challenging for SEO professionals to understand the exact factors influencing search rankings, hampering their optimization efforts.


Manipulation by clickbait

AI-powered content recommendation systems may prioritize clickbait and sensationalist headlines, leading to the proliferation of low-quality content that prioritizes attracting clicks over providing valuable information.


Balancing AI: Leveraging its Power Responsibly for Success


Finding the right balance between AI and responsible practices is key to succeeding in Search Engine Optimization (SEO). Let’s explore the importance of leveraging AI’s power wisely to achieve optimal results in the ever-evolving SEO landscape.


To achieve a balanced use of AI, consider the following guidelines:


Identify specific needs

Determine the areas where AI can provide the most value, such as automating repetitive tasks, analyzing large datasets, or enhancing decision-making processes.


Ethical considerations

Ensure that AI systems and algorithms are developed and deployed ethically, respecting privacy, avoiding bias, and promoting transparency.


Human-AI collaboration

Foster a collaborative environment where AI is seen as a tool to augment human capabilities rather than replace them, encouraging human oversight and intervention.


 Continuous monitoring and evaluation

Regularly assess the performance and impact of AI systems, monitoring for potential biases, errors, or unintended consequences.


 User-centred design

Prioritize the user experience and incorporate user feedback throughout the development and deployment of AI systems, ensuring they align with user needs and expectations.


 Data quality and privacy

Maintain high standards for data quality, ensuring accurate and representative data is used to train AI models while safeguarding user privacy and complying with data protection regulations.


 Transparent decision-making

Strive for transparency in AI algorithms and decision-making processes, providing explanations and justifications whenever possible to build stakeholder trust.


 Continuous learning and adaptation

Encourage ongoing learning and improvement of AI systems by leveraging feedback loops, user insights, and the latest advancements in AI technology.


 Risk management

Identify and mitigate potential risks associated with AI implementation, including cybersecurity threats, algorithmic biases, and unintended consequences.


 Regulatory compliance

Stay informed about relevant laws, regulations, and ethical guidelines related to AI, ensuring compliance with legal requirements and industry best practices.


Final Words

Finding a balance in the use of AI is crucial for maximizing its potential while mitigating potential drawbacks. Embracing AI in SEO offers numerous benefits, including efficient content creation, enhanced user experiences, improved data analysis, and advanced optimization techniques. However, it is essential to remain mindful of ethical considerations, user privacy, and the potential biases and complexities that AI can introduce. By approaching AI implementation with careful consideration and monitoring, businesses can harness its power responsibly and unlock new levels of success in the dynamic world of SEO.

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Sanju June 29, 2023 0 Comments

7 Best AI Tools for Effective Content Creation in 2023

For businesses of all sizes worldwide, artificial intelligence has created countless new opportunities. AI is improving many business processes and giving us advanced knowledge we have never had before.

Whether you are a freelancer with a one-person operation or in control of several people, There are various tools that can help you run your business more efficiently.

You can create content and sell it using AI-powered writing assistance. The market is being overrun by the numerous offerings of AI content marketing tools.

You can save time and optimise your content for SEO with the aid of these AI-powered marketing tools. They assist you in creating highly engaging content. By helping you come up with superior content ideas based on the demands of your audience.

You can’t expect to handle all of the content development as part of your marketing strategy by yourself. You’ll be more effective and get better results with the aid of AI tools. Let’s begin right away!


Advantages of AI Content Creation Tools


The following are some advantages of AI content creation tools:

  • You can save hours of work on research and content development by using AI tools.
  • The generation of many sorts of material, such as blogs, articles, web copy, etc., can be assisted by AI systems.
  • As long as you provide accurate input to AI tools, they should provide output of constant quality.
  • You may greatly enhance the volume of content production with AI’s help in order to meet demand.
  • You may train AI systems to tailor the content for your audience by setting the tone and target audience.

The Best AI Content Creation Tools


Here, we’ll look at the top seven AI tools to create quality content in 2023. How the creation and optimisation of your content can be completely transformed by these tools

1. Jasper

When it comes to using AI to create marketing text, Jasper is the place to go. It contains more than 50 templates for various content categories.

You can produce content with this tool in just three easy steps. Select a template, fill out the necessary fields, and modify the output options. The title, tone, and description of the content are examples of this information.

Based on your settings, Jasper will generate content of various lengths. The entire process of creating material simply takes a few seconds.

However, the cost of Jasper is determined by the monthly word limit you select. Try the five-day free trial first because figuring it out can be challenging.


  • Jasper examines the content for clarity, grammar, and spelling issues.
  • Use your voice to provide further information and content details.
  • Based on how your information sounds to readers, it will modify the wording and tone.

2. Text Summarizer

The tool can highlight key sentences in documents, articles, and reports and then summarise them. It uses natural language processing to create summaries that reflect the original content.

Using an effective text summarizer makes summarising easier. It can produce any type of material that is precise and concise.

Any form of content’s length is shortened by it. Upload the content to instantly receive a summary that is free of errors.

With only a few clicks, you can acquire a condensed and easier-to-read version of your data. Undoubtedly, using this summarizing tool makes it simple to condense lengthy text.

One of the most significant and popular writing strategies is summarizing. It facilitates the understanding of the content’s fundamental idea and intent.


  • It features a user-friendly interface.
  • Information will be shortened in accordance with the goal. There won’t be any grammatical or semantic mistakes.
  • You can sum up any kind of content with a summarising tool.

3. GrowthBar

An AI-powered marketing tool called GrowthBar lets you perform keyword research. Your content is written and optimised inside the programme. This means that conducting research and then creating content don’t require using two different tools. GrowthBar offers everything on a single platform.


  • You may create simple paragraphs, write product descriptions, and much more.
  • While you are writing, GrowthBar will recommend internal links for you.
  • A straightforward paragraph is produced by GrowthBar’s generator one at a time.
  • You can develop meta descriptions for your content with the use of an AI content identification tool on the platform.
  • You can use a function in GorwthBar to discover the keywords that rank for a specific website. This can be the current version of your website or one of your rivals.

4. Lately

Social media content is a vital component of any serious content marketing plan. Lately, an AI tool has been developed to hasten the production of social media content. With the application, you can easily turn your long-form content, such as blogs and essays, into dozens of social media posts.

Additionally, Lately may atomize your long-form audio and video content into manageable chunks. A few social media marketing tools on this platform make it simpler to manage your campaigns.


  • Social media posts can be created from any content.
  • Creates social media-friendly clips from older, longer videos.
  • Creates short audio clips from podcasts for social media sharing.
  • Creates transcripts for audio and video.

5. Copy AI

You can overcome writer’s block with the help of CopyAI’s many automated copy-generating tools. Now, CopyAI can produce large documents in addition to social media descriptions. Copy.AI is a substitute for Jasper AI for producing rapid AI-generated copy in many scenarios.

It’s simple to create content using prompts and templates. In comparison to using human authors, you can undoubtedly produce content faster.


  • It is free forever and doesn’t require a credit card.
  • 100+ templates are available for creating copies.
  • You don’t need to be an expert user of the platform to take advantage of its capabilities because it is simple to use.
  • Digital advertising text, social media material, and sales copy can all be produced using CopyAI.
  • Support multiple languages.
  • Keep the audience you want in mind.

6. Surfer

An AI-driven content-creation tool is called Surfer. When it comes to article writing, this application contains an immense amount of functionality. You can copy and paste directly into your preferred platform using Surfer’s document editor.

With distinctive headings and paragraphs, it aids in the creation of an AI outline. Based on your keyword research, it will make suggestions for headings, titles, and subheadings.


  • To effectively arrange your content, you can conduct keyword research and examine Google’s SERPs.
  • Receive writing tips, content recommendations, and a robust HTML document editor.
  • Search for any missing keywords on your existing pages and evaluate them against your competitors.
  • This is a fantastic tool to use to review older content and make sure you’re still ranking above your rivals.

7. Murf

Murf is a platform for AI voice creation that enables you to produce human-sounding voice overs for your videos. It is used to create voice overs for e-learning, explainers, and other videos. All you have to do is type your voiceover script into the platform’s designated areas. Select the voice and accent of your choice, then generate the video.

Murf features a voice changer and supports multiple languages. It can transform a recording you made at home into a more expert AI voiceover.


  • Creates an AI vocal clone that accurately mimics emotions like humans.
  • 20 languages and more than 120 text-to-speech voices are used to make video voice-overs.
  • Converts home-recorded voice overs to studio-quality
  • Voiceover add-on for Google Slides presentations

Final Thoughts

By automating processes or producing text in response to user input, AI creation tools streamline content marketing. They can save your time and money, but only human writers can effectively target your audience and generate the required outcomes. Whatever path you choose, it’s critical to select the content creation tool that best suits your requirements and objectives.

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Sanju June 23, 2023 0 Comments

The Future of Customer Service: Chatbots, AI, and Local Phone Numbers

In today’s rapidly evolving digital landscape, customer service is undergoing a profound transformation. Traditional methods are giving way to innovative technologies like chatbots and artificial intelligence (AI).

These advancements are not only streamlining customer support but also presenting local businesses with unique opportunities to enhance their customer service capabilities.

This article explores the future of customer service, delving into the role of conversational AI, chatbots, and their impact on local businesses.


The Rise of Chatbots in Customer Service


Chatbots are computer programs designed to simulate human conversation and provide automated assistance to customers. They utilize natural language processing (NLP) algorithms to interpret and respond to customer queries in a conversational manner.

Chatbots can be implemented across various platforms, including websites, messaging apps, and social media.


What Are The Benefits of Chatbots for Customer Service?


1. Improved Response Time and 24/7 Availability

Chatbots excel in providing instant responses, reducing customer wait times, and offering round-the-clock availability. With their ability to handle multiple inquiries simultaneously, chatbots ensure efficient and prompt customer support.


2. Personalized and Consistent Customer Interactions

Through AI-powered algorithms, chatbots can analyze customer data and preferences to deliver tailored responses. They can access customer history, purchase patterns, and preferences, ensuring personalized interactions and consistent service across channels.


3. Cost Reduction and Efficiency

By automating routine inquiries and tasks, chatbots help businesses reduce operational costs associated with customer service. They free up human agents’ time, allowing them to focus on complex issues, thus increasing efficiency and productivity.


AI and Its Impact on Customer Service


Artificial Intelligence encompasses various technologies, including machine learning, natural language processing, and predictive analytics. These AI-driven capabilities enable businesses to enhance customer service by gaining valuable insights, automating processes, and delivering personalized experiences.


AI-Driven Customer Insights and Personalization

1. Enhanced Customer Profiling and Segmentation

AI algorithms analyze customer data from multiple sources, including social media, purchase history, and browsing behavior. This enables businesses to create detailed customer profiles and segment their audience based on preferences, demographics, and behavior patterns.

2. Predictive Analytics for Anticipating Customer Needs

AI-powered predictive analytics helps businesses anticipate customer needs and preferences. By analyzing historical data, AI algorithms can predict future behavior, enabling businesses to proactively address customer concerns and offer relevant recommendations.


AI-Powered Automation and Process Optimization

1. Intelligent Call Routing and Automated Ticketing Systems

AI can intelligently route customer calls to the most suitable agents, reducing wait times and improving first-call resolution rates. Additionally, automated ticketing systems streamline issue tracking, ensuring a seamless customer experience throughout the support process.

2. Machine Learning for Sentiment Analysis and Issue Resolution

AI algorithms can analyze customer feedback, including social media mentions and survey responses, to gauge sentiment and identify potential issues. This helps businesses address customer concerns promptly and improve overall satisfaction levels.


Virtual Local Phone Numbers for Personalized Customer Interactions


Virtual local phone numbers are telephone numbers that are not tied to a specific physical phone line. They allow businesses to establish a local presence in multiple locations without the need for physical offices. Virtual local phone numbers can be forwarded to existing phone lines or virtual communication platforms.


Benefits of Virtual Local Phone Numbers for Customer Service

  1. Localized Customer Experience: Virtual local phone numbers provide customers with familiar and localized phone numbers, enhancing trust and understanding of local needs.
  2. Improved Accessibility and Availability: Virtual local phone numbers enable businesses to have a local presence in multiple locations, making it easier for customers to reach them.
  3. Personalized Call Routing and IVR Options: Virtual local phone numbers can be configured with intelligent call routing features and interactive voice response (IVR) systems, ensuring personalized and efficient interactions.

Integration of Virtual Local Phone Numbers with Chatbots and AI

  1. Personalized Call Routing with Chatbots: Virtual local phone numbers can be integrated with chatbots to provide personalized call routing based on customer preferences and needs.
  2. AI-Enhanced IVR Systems: AI technologies can be incorporated into IVR systems, powered by virtual local phone numbers, improving self-service options and call routing efficiency.

Synergy between Chatbots, AI, and Virtual Local Phone Numbers for Local Businesses


A. Enhancing Customer Support with Chatbots and AI

  1. Instant Responses to Frequently Asked Questions: Chatbots provide immediate answers to common customer queries, reducing the need for customers to wait for human assistance.
  2. Personalized Interactions and Issue Resolution: AI algorithms analyze customer data to deliver personalized responses and help resolve issues effectively.


B. Personalized Customer Interactions through Virtual Local Phone Numbers

  1. Localized Presence and Trust: Virtual local phone numbers establish a local presence, enhancing customer trust and understanding of local needs.
  2. Efficient Call Routing and Customized IVR: Virtual local phone numbers enable personalized Call Routing and customized IVR options, improving the customer experience.

Overcoming Challenges and Ensuring Success


1. Maintaining a Seamless User Experience

Businesses must ensure that chatbots and AI systems provide a seamless user experience. Regular testing, monitoring, and fine-tuning are essential to address any potential issues and optimize the customer journey.


2. Ensuring Data Security and Privacy

Local businesses should prioritize data security and comply with relevant regulations. Measures like data encryption, access controls, and secure storage help protect customer information and build trust.


3. Regular Monitoring and Continuous Improvement

Ongoing monitoring and analysis of chatbot and AI performance are crucial for identifying areas of improvement. Gathering customer feedback and incorporating it into system enhancements allows businesses to refine their customer service processes.


4. Investing in Training and Adaptation

To maximize the benefits of chatbots and AI, businesses should invest in training for employees to adapt to new technologies. This ensures a smooth integration of human and AI-powered customer service and enables employees to provide value-added assistance.



As we step into the future, chatbots and AI are poised to revolutionize customer service. With their ability to provide instant responses, personalized interactions, and cost-effective solutions, they offer local businesses a competitive edge.

By harnessing the power of chatbots and AI, local businesses can enhance customer support, gain valuable customer insights, and achieve operational efficiency. It is crucial for businesses to embrace these transformative technologies, adapt to changing customer expectations, and create an exceptional customer experience to thrive in the dynamic marketplace of the future.


Frequently Asked Questions (FAQs)

1. Are chatbots capable of handling complex customer inquiries?

Yes, chatbots can handle a wide range of customer inquiries, including complex ones. Advanced chatbot systems utilize natural language processing and machine learning algorithms to understand and respond to customer queries effectively. However, for exceptionally complex issues, chatbots can escalate the conversation to a human agent for further assistance.


2. Can AI technology truly understand and interpret customer sentiment accurately?

AI technology has made significant advancements in sentiment analysis. AI-powered algorithms can analyze customer feedback, reviews, and social media interactions to gauge sentiment accurately. While not perfect, AI can provide valuable insights into customer sentiment trends, helping businesses identify areas for improvement and address customer concerns promptly.


3. How can businesses ensure a balance between automated interactions and personalized assistance?

Striking the right balance between automation and personalized assistance is crucial for effective customer service. Businesses can achieve this by implementing intelligent chatbots that are capable of handling routine inquiries efficiently while offering options for customers to connect with human agents when needed.

It’s important to provide customers with the flexibility to choose between automated and personalized interactions based on their preferences and the complexity of their inquiries.


4. What security measures should businesses consider when using virtual local phone numbers?

Businesses should prioritize data security and comply with relevant regulations when using virtual local phone numbers. Implementing measures such as data encryption, access controls, secure storage, and regular security audits can help protect customer information.

It’s also important to work with reputable virtual phone number providers who prioritize data security and privacy.


5. How can businesses monitor and measure the effectiveness of chatbots, AI, and virtual local phone numbers?

Businesses can monitor the performance of chatbots, AI systems, and virtual local phone numbers by analyzing various metrics such as response times, customer satisfaction ratings, call volume, and conversion rates. Gathering customer feedback through surveys or monitoring social media interactions can also provide valuable insights into the effectiveness of these technologies.


6. How can businesses ensure a seamless user experience when integrating chatbots, AI, and virtual local phone numbers?

To ensure a seamless user experience, businesses should regularly test, monitor, and fine-tune their chatbot, AI, and virtual local phone number systems. User testing and feedback can help identify any usability issues or areas for improvement. It’s important to provide clear instructions, user-friendly interfaces, and intuitive navigation to ensure a smooth and positive customer experience.

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Sanju June 12, 2023 0 Comments

How to Utilize AI Art & ChatGPT To Create Awesome Web Designs

Artificial Intelligence offers endless opportunities to users willing to understand the technology. And one of the latest, and probably among the most powerful tool available to the general public, is ChatGPT. Artificial Intelligence Solutions Providers are not the only ones using the tool currently. People from various professions are using new technology to ease their work.

Now, web designers, experts or not, can use ChatGPT to create a fantastic web design. In this post, learn how to use the technology to make visually stunning web designs using artificial intelligence and natural language processing.

Create custom artwork using AI art software like DeepArt and Artbreeder. Then, you can use ChatGPT to refine the output and enhance the overall design through ideas and suggestions based on Natural Language Processing.

With these AI-based engines, combined with traditional design tools like Canva, Adobe Creative Suite, or others, you can create the ultimate web design that helps you set yourself apart. Keep reading to learn how you can use AI art and ChatGPT to make web designs that leave every website viewer awestruck.


What is AI Art?


Now, AI algorithms can also create artwork using human input. In specific software like DeepArt and Artbreeder, the user can choose a style or theme for artwork, and the software will make the design. It offers endless possibilities to create art of various styles and themes, allowing you to choose the type of art you want. A little understanding of art combined with a basic knowledge of the software is enough to help you create unique artwork.


What is ChatGPT?


ChatGPT is a Natural Language Processing (NLP) tool that creates text based on human prompts. Hence, web designers can use the tool to refine the AI artwork by adding prompts that describe the theme or concept that the user wants to convey through the art piece. Then, ChatGPT will offer a range of ideas and suggestions to improve the design.

How to Use AI Art Combined with ChatGPT to Create Awesome Web Designs?

Here is a step-by-step guide on how to create fantastic web designs using AI Art and ChatGPT.


1st Step: Choose & Get AI Art Software of Choice

You can get a range of AI Art Software online. Practice due diligence and learn about your options. And zero in on the best choice for your needs. Some of the Art creating software you can find online are DeepArt, Artbreeder, and several others.

Now, every tool comes with its own set of features and capabilities, so you must choose the best option that can meet your needs and download it on your computer.


2nd Step: Explore the Features Available on AI Art Software

Once you have installed the software on your device, it is time to become accustomed to it. Take some time to explore the various features and options available on the software. Also, experiment with the different styles and themes available on the software to understand the type of designs you can make on the tool.

It will take some time to become familiar with the software, but the initial effort will help make your journey of creating fantastic web designs easier.


3rd Step: Use ChatGPT to Refine & Enhance AI Art

Once you have created some initial designs using the AI art software, start using ChatGPT to better the artwork.

For this, you can enter prompts that list the theme or concept of the artwork, along with the message you want to convey, and ChatGPT will offer its own set of ideas and suggestions that you can use to create the design.


4th Step: Use the AI Art As The base of Your Web Design

After creating the perfect AI art that matches your expectations, it is time to start making a web design based on the artwork. Here, you can use AI art to create the website’s background, header images, and other elements.

Also, create buttons and icons using AI art that you can add to the web design to make it more fun.


5th Step: Utilize the Design Tools to Refine Web Design

And once you have used the two tools, go back to basics and use Adobe Creative Suite or Canva to make any modifications you deem appropriate, add text, and make other changes to make the final product look more cohesive and visually appealing.

Following these five simple steps, you can create visually stunning websites that engage your customers and leave a positive impression. So, put your creative cap on and use these tools for your next web design project.


Some Websites to Create Website Designs Using AI & ChatGPT


Creating a website design using AI Art and ChatGPT is not a novel idea. It is in play, and currently, several websites on the internet are using technology to create web designs that engage. Here are some examples of websites you can use to develop AI Art and website designs.

  1. DeepDream Generator: Use the DeepDream algorithm to create original AI art. It will create artwork based on your choice of style and topics.
  2. Artbreeder: Artbreeder is another software that allows users to create an original piece of art using AI. Choose from the various styles and themes to create amazing art.
  3. NightCafe Creator: It is an AI art generator app that uses neural style transfer to turn pictures into art. Moreover, it has a text-to-image AI that can create artwork only using a text prompt.
  4. GPT-3 Demo: The website shows the true capabilities of OpenAI’s GPT-2 and the power to process natural language. Use the tool to create text using prompts and for its various exciting applications.

You can use these tools to create the ultimate web designs. Play around with the various applications, and try to find the ones that work for you. Also, some of these tools are available for free, but AI art generators are generally paid. So, do keep in mind that these tools come with their own set of charges that you need to pay for the job.

Artificial Intelligence Solutions providers have already created a bunch of tools with the ability to create art using various inputs. It is a discovery that is changing the landscape of design and will flourish in years to come.


A Question for Artificial Intelligence Solutions Providers – Can the AI Art and ChatGPT Replace Human Designers?


AI is not responsible for replacing humans on the job. Instead, it is a tool made to help web designers already working in the field. The designers have the expertise needed to determine if something works or not. They can make appropriate changes to the design to make it more user-friendly. So, while AI art and ChatGPT can help you create the base of your website design, it will take a web designer who knows the nuances of the trade to make it work.

And hence, it is safe to say that AI does not replace human designers but does help make the process faster, leading to less use of resources and better results.


Final Thoughts – Artificial Intelligence Solutions Providers Gift to Designers

Artificial Intelligence solutions providers aim to create tools that engage users and provide support to professionals. They are looking for ways to solve real-world problems and make people’s jobs easier. The use of AI Art and ChatGPT to create web design is a step in the right direction, helping humans and technology to work in synergy to generate greater output.

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Sanju February 24, 2023 0 Comments

Jasper AI Review 2023: Honest Thoughts: Is Jasper Worth It?


Due to the increase in automation, it makes sense to use AI to generate content for your blog, social media accounts, website, and other platforms.Using the most recent technology,

Jasper.AI, once known as Jarvis, is a tool that you may use to have original material (such as blog entries) created for you. Services like Jasper are theoretically.

How effective are AI in actual use? AI seems like the ideal option for smaller websites that require content creation at a low cost. This is my frank assessment of how effectively the service truly functions and whether it is worthwhile to purchase a membership for your website.


Jasper AI Review



It has expertly designed overall the software. In essence, the service delivers on its promise and accomplishes its goal.Here are a few things about Jasper that I particularly like.

  • Almost anyone can use it because of how simple it is. You only need to provide a broad concept of what you would like to cover, and the AI will take care of the rest.
  • The cost range. Even the most costly all-inclusive plans that it offers are rather affordable.
  • It works well for brief copy. If you get stuck writing social network posts, SEO meta titles and descriptions, or other items with character limits, Jasper is great at formatting your text to match these criteria.
  • There are more than 50 templates available for use 
  • You can use it to improve your outlines, get blog post ideas, and get beyond writer’s block.

Jasper can definitely assist with a lot of the heavy work for subjects that are commonly written about. The AI can provide a strong foundation of information to which you can later add your own distinctive perspective. You can use it to build a house’s framework and move your furniture inside later.



This software’s uniqueness is what all of its flaw stem from. There are still some problems to be resolved because it is a new idea.

If I’m being completely honest, I tried out this software myself and have since cancelled it. Not because I dislike the software, but primarily because my primary writing requirements are blog entries with a word count of 1500 or more. Finally, I can work with freelance writers with less annoyance and receive better results.


Here are a few of the main problems with the service.


It simply isn’t a person. Even while you will receive content, it won’t sound particularly unique or “human,” and it will lack actual personality.

It collects data from several online sources but doesn’t truly verify any of it. This has resulted in dubious data, inaccurate figures, and even content that is simply untrue.

You cannot double-check the information’s source because  cited no sources.

Due to these problems, you will need to proofread everything, check the facts, and then change anything that is wrong or merely seems strange. In essence, you have to watch it, which might take as much time as writing fresh content and wind up costing you as much as hiring a content writer would.

You must select the Boss Mode plan if you want long-form content.

The number of words you use isn’t what counts. It applies to every single phrase that is formed, in fact. Hence, if Jasper begins speaking about an item that has no relevance to your business at all, you quickly consume resources.

The commands in Jasper make it difficult to write blog articles. It takes some effort to learn which instructions are appropriate in various circumstances.

It might be a command nightmare using the recipes. The command should have words added to it by Jasper. In order to understand what the text is intended to convey, you must provide context when using lengthy phrases.


Jasper: Is That Worth It?


No, in my experience. The blogging tool is just less simple than other options, even while it functions quite well if you use themes for short-form content. Thus, if you’re searching for a solution that can do it all, works well for producing short-form content and can easily produce blog entries. Not to add that after you write the text, Jasper’s output still requires a lot of editing.

It is preferable to use an AI writer with output that is comparable to that of a human and a user-friendly interface.

However, Jasper is a new Google AI update convert text into music. It’s not an app, it’s an API that you can use to make music in your browser. It has a few features, and it’s free to use, but I think it could be better.


Who Is Jasper’s Ideal Match?


The Jasper AI works exactly like a virtual writing assistant who is available 24/7 without complaint. In addition to its versatility and trustworthiness, Jasper AI is designed to benefit a specific group of users:

  • Content producers, marketers, and bloggers that demand original SEO-optimized content without any fluff information or plagiarism
  • Small business owners who cannot hire a professional writer
  • Students who might require assistance with their essays and assignments.

You need not worry about if the result is worth reading because Jasper AI is reliable writing software with embedded AI that ensures effective content delivery.


How to use Jasper AI if you’re a beginner.



STEP 2: Provide pertinent data to the template

STEP 3: Give Jasper a chance to work his magic


Jasper AI Cost


The price of this software is its main selling feature (on the surface).Based only on the initial cost, it’s quite reasonable, compared to hiring a freelancer daily or on a per-project basis.

However, keep in mind that you must go over and edit the stuff it produces if you want it to be of high quality. In order to essentially refine the AI and edit the information, you will need to take into consideration how much you’ll have to pay themself per hour.



In the end, Jasper offers detailed, accurate performance metrics for your website with a beautiful and intuitive user interface. While it does take some time to set up and make changes, the software is easy to use once you learn the basics. Most small businesses will benefit from Jasper’s free plan, but if you need advanced features, you’ll have to upgrade.

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Sanju February 23, 2023 0 Comments

What is Metadata Management? The best Metadata Management Tools

Metadata management is an agreement between organizations to define information assets to transform data into enterprise assets. As the amount and variety of data grows, metadata management becomes even more important to extract business value from vast amounts of data. Metadata management starts with properly defining metadata. Some people call metadata “data about data”, but that’s only part of the picture.

Metadata is actually more than just a description of the data. Metadata assumes new roles every day as data complexity increases. In some cases, the metadata may be relevant to the business perspective of quarterly sales figures. You can also describe the mapping of data warehouse sources to targets.

Most organizations have an information architecture that resembles a crowded and completely disorganized bookstore. Data is everywhere. Most companies’ data is unorganized and uncataloged, making it very difficult to find what you’re looking for. This is the main problem, the lack of data discoverability, or lack of data usability & this problem is getting bigger and bigger. Organizations can grow from gigabytes to terabytes to petabytes in ten years. In an era where “data is the new oil,” successful businesses must be able to find and use all their data to gain a competitive advantage. The description and search capabilities of metadata management are critical to successfully finding and using that data. Metadata management is also important, as definitions can change depending on the context of the information.

Metadata management enables you to understand and manage your systems, data, and organization as a whole, providing all parts of your organization with the metadata they need to get a consistent view of data across your organization. Only in this way can an organization perform its functions properly and ultimately do things right.

Different types of personas within an organization need to work together if they want to achieve a certain level of data literacy. Data literacy requires teamwork. You need a solution that handles it all and allows data stewards to interact with data users. See how different teams are using metadata management. For example, the governance team may be more concerned with defining and complying with regulations, but must work in partnership with the IT team. The IT team catalogs the physical systems in which information is stored, documents the various controls and security that are in place around that system, and works with the various teams that manage the systems to ensure that all teams are Make sure you are trained on privacy and compliance.

However, you will need to communicate with your compliance team. Look for a metadata management solution with collaborative governance processes such as workflow, stewardship, version control, and audit trails. Much of the metadata is now segregated across multiple applications and systems. This breaks the link between metadata silos. Some companies use several applications for ETL and store metadata accordingly. There are other applications that focus on data governance and store that data accordingly. There are other applications that store data catalog information and store it separately. All this information is connected and needs to be brought together in one place for better integration, consistency and control through a comprehensive metadata management solution.


Tools for Metadata Management; Alation, Alex Solutions, ASG Technologies, Collibra, IBM, Infogix, Informatica.

Business users interact with organizational metrics and policies. At nearly 80%, they make up the largest group of metadata consumers, asking questions like regional sales and defining the current billing period.

A business data steward manages business metadata such as glossary terms and business rules. These support the generation and consumption of metadata. System data stewards manage technical metadata and its alignment with systems and business rules.

Data architects connect business metadata with technical metadata through conceptual and logical models. They are his second largest group at his 70% of metadata users and ask questions like approved data structures for storing customer data and reporting table sources. The job of a data engineer involves working with metadata and data types. These support the generation and consumption of metadata.


The Need for Metadata Management

When metadata is not managed throughout the lifecycle of a system, organizations create inconsistent metadata silos that don’t meet all of their team’s needs, delivering conflicting information. Users don’t know how much they need to trust the data because it’s not the metadata detailing when and how it got into the system and what business rules were applied. Cost must also be considered. Without effective metadata management, every development project must go through the tedious process of defining data requirements, increasing costs and reducing efficiency. Users are presented with many tools and technologies that lead to redundancy, additional costs, and the data they are looking for is not available, preventing them from fully realizing the value of their investment. Storage costs are high because data definitions are replicated across multiple systems. As your organization matures and adds systems, you need to consider how you manage metadata (rather than just data). Metadata management has clear benefits for business and technical users, and for the organization as a whole.


AI & Its Role in Metadata Management

Edge devices, IoT, and AI are changing metadata management. There is a growing need to leverage this metadata to extract additional value from data. The impact of metadata on production (and productivity) will increasingly depend on its various types of cataloging, mapping, data modeling, machine learning, and edge computing.

Anyone who can successfully operate metadata in these areas will benefit from metadata management. Built-in artificial intelligence (AI) and machine learning (ML) algorithms facilitate metadata classification and data lineage (horizontal, vertical, regulatory). Deliver the data context, consistency, and control you need to achieve the highest efficiency, highest performance, and smartest decisions across all teams and departments.



Implementing metadata management can be simple or complex, depending on how you approach your use case. Data governance and data analytics have been identified as key use cases for metadata management solutions. Metadata management should be aligned with your data governance and data analytics strategy, as users and sources of metadata vary widely. Data governance is a key factor in creating and managing metadata. Data governance works together with metadata management to ensure access to trusted data that is well understood and used in the right context throughout its lifecycle.

Automation and self-service only work when high-quality, trusted data with a shared understanding of metadata is available. The complexity of implementing metadata management depends on the source, use case, users, and size and type of their role. It is also influenced by technologies that generate new sources and use cases and ways to manage them better. Implementing metadata management requires consistently retrieving, storing, and managing metadata at all three levels. Metadata linking between levels and with top-level domains (customers, suppliers, products, etc.) supports search, navigation, and drilldown. The process manages all levels of changing, validating, validating and authenticating conditions. It also requires enterprise-level policy management to ensure high-quality metadata at all levels. Metadata management helps increase business value, improve innovation and collaboration, and reduce risk. It also gives data citizens access to high-quality, trusted data so they can use the right data to deliver accurate insights.

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Sanju December 1, 2022 0 Comments